Professional impersonation scams are a type of fraud where scammers masquerade as trusted organisations or authorities to deceive individuals into making payments or divulging sensitive information. These scams often rely on emails or text messages that appear legitimate, using sophisticated techniques to mimic the branding, logos, and language of well-known institutions like HMRC, NHS, or Royal Mail.
The scammers exploit the trust and authority associated with these organisations to trick recipients into believing that urgent action is required. They create a sense of urgency, often claiming that there is a problem with the recipient's account, a pending payment, or an important package awaiting delivery. To resolve the supposed issue, victims are instructed to make a payment or provide their banking details.
Unfortunately, many people fall victim to these scams due to the convincing nature of the messages and the perceived legitimacy of the sender. The scammers employ tactics such as fear tactics, persuasion, and social engineering to manipulate individuals into taking immediate and often impulsive actions.
If you believe you have been the victim of a scam, it is important to notify your bank immediately. If you do not receive the funds back in full from your bank, we may be able to assist you with a claim.
What we do
Common Bank Fraud Claims
You are not alone. We see thousands of clients being regularly being the victims of fraud online. With these scams regularly changing, the criminals get smarter. Using a range of methods to defraud innocent members of the public.
Professional Impersonation
Contacted via call, email, SMS, pretending to be Banks, HMRC, Energy Companies & more.
Cryptocurrency Scams
Been misled into purchasing cryptocurrency on the promise of guaranteed returns and growth.
Family Impersonation
Contacted via SMS, WhatsApp, Email (etc) pretending to be a family member or friend.
Online Purchase Scam
Made a purchase via bank transfer or card for a high value item that did not arrive (inc. cars).
Investment Scams
Tricked into investing into a scheme or business which fails, underperforms or doesn't exist.